HOLI BOLI SHIPPING POLICY

General

Holi Boli NZ shipping prices are given in NZD.

All orders are shipped out from Holi Boli NZ on Monday to Friday 0900 to 1700 on standard business days where the postal / courier services are open (not public holidays - note holidays differ in New Zealand cities and in other countries).

Orders from Holi Boli cannot be shipped to P.O. Boxes.

Shipping rates for Holi Boli shall be shown on the check out page.  See below for current schedule.

Holi Boli assumes all parcels are less than 5 Kg.  Parcels being shipped larger than 5 Kg will require the customer and Holi Boli to negotiate the shipping costs and carrier of the parcel.

Holi Boli ships goods purchased on-line after payment has been made in full.  Holi Boli does not offer Cash on Delivery (COD) at this time.

Holi Boli NZ ships from ports in New Zealand to any destination that can legally receive goods from India.  Please check your countries import laws to ensure smooth delivery of Holi Boli products.

Holi Boli assumes the responsibility of goods in transit up to the reception of the goods by the customer.  See our 'Returns Policy' to see how Holi Boli conducts refunds and returns.  Holi Boli will ensure that your products reach you in excellent condition.  If that is not the case, please email Holi Boli and arrange a return, exchange and / or refund.

Shipping zones and shipping prices change depending on the customers shipping address.

Holi Boli NZ offers shipping through NZ Courier Post and other couriers as required.

All international posts must contain PIN codes (or ZIP codes) and phone contact details of the person receiving the parcel.

International Shipping

Please note that the above two methods of shipping are applied for both domestic and international customers.  For international customers, both methods use airlines for shipping.

All export documentation shall be prepared by Holi Boli:

1. The CN22 form for international declaration of goods shall be used for all parcels being shipped through Speed Post that total under 300 SDR.  The CN23 form will be used for parcels over 300 SDR worth of goods.  Holi Boli is both the manufacturer and retailer.
2. Parcels being exported under courier will contain invoices using the product price shown on the invoice cum packing slip documentation. Holi Boli NZ has NZ registered importer/exporter code (client code), GST, and all relevant NZ company information for documentation.

Our goods are shipped by means of FOB.  FOB, "Free On Board", is a term in international commercial law specifying at what point respective obligations, costs, and risk involved in the delivery of goods shift from the seller to the buyer under the 'Incoterms' standard published by the International Chamber of Commerce. In FOB, the cost of movement of goods on board of airlines or on board of ships is borne by the seller.

Holi Boli Limited (Holi Boli) is a New Zealand based company and thereby must comply with all import and export laws associated with a New Zealand exporting company. 

While Holi Boli tries to prevent any extra expenses to the customer, any tariffs, import duties or other taxes associated by the receiving company cannot be predicted by Holi Boli and maybe paid by the consumer in such cases to ensure your products arrive to their destinations.  

Holi Boli does not knowingly export products to countries with shipping restrictions, import restrictions or are under embargo. Since Holi Boli has not got the resources to check every country we ask the customer to ensure that products can reach them.  In this case, Holi Boli does not take responsibility for loss of product and will not offer a refund.

Our exported parcels are subject to export / import checking by government agencies.  Customer parcels maybe opened and inspected by these government agencies.  Holi Boli still takes responsibility for the delivery of its products in excellent condition to customers.

Domestic Shipping

Shipping products within New Zealand will follow the same rules as given by the postal service for internal posts in New Zealand. 

Holi Boli chooses to use New Zealand Courier Post for most of its logistics.  Other couriers can be used when needed or if requested by a customer.

As per New Zealand transportation, domestic shipping may involve train, truck and air delivery depending on how the courier determines to get the parcel to the customer shipping address.

Shipping Price Strategies

All shipping prices are in NZD.

Prices may change due to market conditions (COVID19 has caused price fluctuations).  The prices given on the checkout are the current price for each zone.

Standard Shipping (NZ Courier Post) applies for parcels less than 2 Kg and Courier Shipping (eg. DHL) applies for parcels less than 5 Kg.  Holi Boli assumes that online orders will be less than 5 Kg. 

New Zealand domestic shipping - Standard Shipping with NZ Post, free shipping on orders over $150. Flat shipping charge of NZ$15 for orders under $150. 

For parcels greater than 5 Kg Holi Boli will call the customer to discuss shipping details.